Choose EDF Energy Pay As You Go (prepayment) to keep control of your energy costs. Using a prepayment meter, you pay for your gas and electricity as you use it, so there’s no need to take meter readings and no bills.
At EDF Energy it’s part of our ongoing commitment to provide you with competitive prices.
Why Choose EDF Energy Pay As You Go:
- You control how much energy you use and how much you spend
- No need for meter readings and no quarterly bills
- Emergency credit facility gives you peace of mind
- Pay the same for gas and electricity as our billed customers – and earn Nectar points too
- A great way to pay off outstanding energy bills
There are a couple of things you need to remember:
- If you leave home for several days, you must remember to charge your key or card, and to credit your meter. This is because your credit is used to pay for your daily energy use and any debt repayments – so if you don’t charge your meter enough before going away, your credit may run out and so any appliances which you have left on (e.g. freezers) may switch off.
- You need to recharge your key or card at a charging outlet, but sometimes your nearest outlet may be closed
To order your EDF Energy Pay As You Go prepayment meter just call us free on
0800 015 1733†.
Alternatively, email us and one of our Customer Service advisors will get back to you as soon as possible.
*If you are unable to view our pdf booklet then please go to adobe.com and download adobe acrobat reader. It’s free of charge and will only take a few minutes to install.
Once your prepayment meter has been installed and you’ve been issued your free energy key or card, EDF Energy Pay As You Go couldn’t be easier.
How it works
Charge your EDF Energy Pay As You Go card or key at a PayPoint outlet. Depending on where you live, you can charge from £1 to £250 at a time. Next, put your charged card or key into your prepayment meter. Your card or key will only work in your meter – which will show you how much money you have left, how much energy you’ve used and what your current meter reading is.
Where to charge your energy card or key
Charge your card or key at any newsagents, service station or 24-hour convenience store displaying the distinctive yellow and purple PayPoint logo. Hand in your card or key and pay for the amount you want to credit. Remember to keep your receipt as proof of purchase and if it carries a ‘Credit Failed’ message ask the retailer to investigate why your card or key hasn’t been credited.
If you can’t charge your energy card or key
If you can’t get to a PayPoint outlet and your meter runs low (listen for the warning bleep sound) you can use emergency credit by inserting your card or key. If you have problems charging your card or key don’t wait until your energy fails to contact us – call us free on 0800 015 1733†.
Stay safe
Only use emergency credit if you really have to – and if your electricity supply goes off, make sure you switch off all electrical equipment before you recharge your meter. If you run out of credit on your gas supply, switch off all gas appliances and follow the instructions and prompts displayed on your gas meter.
Lost or damaged energy cards or keys
If you lose or damage your card or key we’ll replace it free of charge. If you need a second replacement we may charge you for it.
*If you are unable to view our pdf booklet then please go to adobe.com and download adobe acrobat reader. It’s free of charge and will only take a few minutes to install.
With EDF Energy’s Energy Discount Plan Version 3, you’re guaranteed a discount of 2.5% on our Standard prepayment electricity prices until September 2011. So whether our Standard prepayment electricity prices go up or down, Energy Discount Plan Version 3 prices will always be cheaper.
For extra peace of mind, this discount is fixed until September 2011.
View Energy Discount Plan Version 3 Prices
View Energy Discount Plan Version 3 Terms and Conditions
To find out more, please call one of our advisors free on 0800 015 1733†.